PLAN MONSTER TERMS OF USE
Effective Date: May 1, 2026
The https://app.planmonster.com and https://www.planmonster.com websites, and any other website on which these Terms of Use appear, and any software, mobile applications, APIs, products, devices, or other services offered by Monster Company of America and its subsidiaries or affiliates, including services offered through third parties integrating Plan Monster functionality, collectively the Offerings, are made available by Monster Company of America, a Delaware corporation, collectively Monster, we, us, or our.
These Terms of Use govern your access to and use of the Offerings. Our collection, use, and sharing of Personal Data is described in our Privacy Policy (available for review at https://planmonster.com/privacy), which is incorporated by reference into these Terms. By accessing or using the Offerings, you acknowledge that you have read and understand the Privacy Policy.
By registering for, accessing, or using the Offerings, you agree to be bound by these Terms. If you do not agree, you may not access or use the Offerings. If you are using the Offerings on behalf of an employer or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.
1. USING THE OFFERINGS
Eligibility
You may use the Offerings only if you are at least eighteen years old, maintain only one registered account, and are not restricted by Monster from using the Offerings. The Offerings are intended for professional and commercial use only and are not consumer products. Creating an account with false or misleading information violates these Terms.
Registration and Account Security
You must provide complete, accurate, and truthful registration information and keep it up to date. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account. Monster is not responsible for unauthorized access resulting from theft, loss, or misuse of credentials.
2. LICENSES AND USE RESTRICTIONS
Limited License
Subject to these Terms, Monster grants you a non exclusive, non transferable, non sublicensable, revocable, limited license to access and use the Offerings solely for your internal business purposes. Monster may revoke this license at any time for any reason.
Prohibited Uses
You may not, directly or indirectly:
- Copy, modify, reproduce, or create derivative works of the Offerings
- Reverse engineer, decompile, disassemble, or attempt to derive the source code or architecture
- Extract data regarding system usage, performance, or individual identities through monitoring or interception
- Scrape, harvest, crawl, or automatically collect data from the Offerings
- Rent, lease, sell, resell, sublicense, or otherwise monetize the Offerings or related data without express written consent
- Use the Offerings or any outputs to train, benchmark, or develop competing products or services, including any artificial intelligence system, knowledge engine, or large language model
- Monitor availability or performance for competitive analysis
- Use the Offerings in violation of applicable law
3. INTELLECTUAL PROPERTY AND DATA RIGHTS
Monster Intellectual Property
All rights, title, and interest in and to the Offerings, including software, models, algorithms, prompts, interfaces, training data, and documentation, are owned by Monster or its licensors. No rights are granted except as expressly stated.
User Content
Certain features allow you to upload construction plans, blueprints, overlays, annotations, photographs, project documents, and related materials, collectively User Content. User Content does not include Google API Data, which is governed exclusively by Section 6 below.
You grant Monster and its subprocessors a worldwide, non exclusive, royalty free, sublicensable license to access, host, display, process, analyze, transmit, and reproduce User Content as necessary to operate, improve, secure, and provide the Offerings to you.
You represent and warrant that you have all rights necessary to grant this license, including any rights of third parties depicted in or referenced by the User Content.
Inputs and Prompts
Any text, voice, image, or other content you submit to interact with the Offerings, including questions, prompts, search queries, and chat messages, collectively Inputs, is treated as User Content under this Section 3 and is subject to the same license grants. Inputs do not include Google API Data accessed by the Offerings on your behalf, which is governed exclusively by Section 6 below.
Usage Data and Derived Data
Monster exclusively owns all Usage Data and Derived Data.
Usage Data includes data generated from access to or use of the Offerings, including activity logs, clickstream data, query logs, and statistical information. Usage Data does not include Google API Data and is not derived from Google API Data.
Derived Data includes any data, insights, metadata, benchmarks, or analytics generated through processing User Content, Inputs, or Usage Data. Derived Data does not include any data generated through processing of Google API Data, which is governed exclusively by Section 6 below.
Derived Data shall be aggregated, anonymized, or transformed such that it cannot reasonably be used to identify you or reconstruct User Content. Monster may use, share, and license Usage Data and Derived Data for any lawful purpose related to operating, securing, and improving the Offerings.
No Training on User-Identifiable Content
Monster does not use User Content, Inputs, or Google API Data to train, fine-tune, evaluate, benchmark, or develop any artificial intelligence model, machine learning model, knowledge engine, or generalized product or feature.
Feedback
Any feedback or suggestions you provide may be used by Monster for any purpose without obligation or compensation.
4. AI AND MACHINE LEARNING OUTPUTS
Nature of AI Outputs
The Offerings include artificial intelligence features, including large language model based question and answer functionality, automated document analysis, automated quantity and overlay estimation, citation and retrieval features, document correction features, calendar enrichment features, dynamic per-project accounting document generation, and generative knowledge responses, collectively AI Outputs. AI Outputs are produced by statistical models trained on construction industry sources, public web content, and Monster proprietary data. They are not authored by Monster employees and do not represent professional advice. AI Outputs derived from Google API Data are returned only to the user whose Google account was the source of the data.
Inherent Limitations
You acknowledge that AI Outputs may be inaccurate, incomplete, outdated, or fabricated. AI systems can produce confident sounding statements that are factually wrong, reference standards or product specifications that do not exist, or misapply code provisions to conditions they do not govern. AI Outputs are estimation and reference tools. They are not authoritative determinations of code compliance, structural adequacy, material specification, or any other regulated matter.
No Reliance for Safety, Code, or Engineering Decisions
You shall not rely on AI Outputs for any decision involving life safety, structural design, code compliance verification, hazardous materials handling, electrical or gas work, fire protection, waterproofing in critical assemblies, or any other matter where error could result in injury, property damage, or legal liability. All AI Outputs touching these areas must be independently verified by a licensed professional and against current published codes, manufacturer documentation, and authority having jurisdiction requirements before use in any project decision.
User Approval of Edits to User-Created Content
Where Plan Monster features propose edits or additions to your existing documents, calendar events, or other Google API Data (including compliance documents, proposals, supporting workbooks, and calendar invites), Plan Monster surfaces each proposed change as a diff for your explicit approval before commit. You bear responsibility for reviewing each proposed change before approving it. Approving a change constitutes your authorization for Plan Monster to write the change to the user-created item. You may revert any committed change through the Plan Monster audit log. The corrected document or event remains your document, sent or scheduled under your authority. Plan Monster is not the author and is not the party submitting the corrected item to any third party.
Output Ownership and Use
Subject to your compliance with these Terms, Monster grants you a non exclusive, royalty free license to use AI Outputs returned to you for your internal business purposes, including incorporating excerpts into project documents, estimates, and communications.
Monster retains all rights, title, and interest in the underlying models, prompts, training data, retrieval indexes, and the output generation process. AI Outputs derived from Google API Data are returned only to the user whose Google account was the source of the data and are not surfaced to other users, published, used for marketing, or used to train any model.
AI Outputs not derived from Google API Data are not unique to you. The same or substantially similar Outputs may be returned to other users in response to similar Inputs. You shall not assert exclusive ownership over any AI Output and shall not represent any AI Output as your own original authorship for purposes of copyright registration or licensing to third parties.
Restrictions on AI Outputs
You shall not use AI Outputs to train, fine tune, benchmark, evaluate, or develop any competing artificial intelligence system, knowledge engine, large language model, or retrieval product. You shall not represent AI Outputs as human authored expert opinion. You shall not use AI Outputs in any manner intended to mislead a customer, regulator, inspector, or counterparty as to the source of the information.
Restrictions on Model Probing and Extraction
You shall not, and shall not assist or permit any third party to:
- Extract, reconstruct, or infer model weights, parameters, architecture, system prompts, retrieval indexes, training data, or any other component of Monster's underlying AI systems
- Conduct systematic, automated, or large scale querying of AI features for the purpose of mapping model knowledge, behavior, capabilities, or limitations
- Attempt to bypass, manipulate, override, or expose safety guardrails, content filters, prompt structures, citation logic, or output controls through prompt injection, jailbreaking, adversarial inputs, or similar techniques
- Use AI Outputs as training data, fine tuning data, evaluation data, distillation targets, or retrieval corpus for any other artificial intelligence system, knowledge engine, or information product
- Test, benchmark, or evaluate the Offerings against competing systems for purposes of competitive analysis, public benchmarking, or product development
- Reverse engineer the relationship between Inputs and Outputs to derive Monster's proprietary methods, prompts, processing logic, or model selection
- Use any automated tool, agent, scraper, headless browser, or script to interact with AI features except through Monster's published API under a separate written agreement
Monster reserves the right to detect, log, rate limit, and terminate access for accounts engaging in any of the above behavior, and to pursue all available legal and equitable remedies, including injunctive relief and damages.
Third Party AI Providers
Monster uses third party model providers and infrastructure to power certain AI features. These providers process Inputs, User Content, Google API Data, and other data under data processing agreements that prohibit use of your data to train their public models. Google API Data is processed by these providers under their zero retention API tier, under which the provider does not retain the data beyond the duration of the API call. Monster may change providers at any time, with notice for material changes affecting Google API Data. Monster is not liable for the acts or omissions of third party AI providers beyond what Monster can recover under its agreements with them.
Bias and Quality
AI Outputs may reflect biases present in training data, including overrepresentation of certain manufacturers, regions, materials, or methods, and underrepresentation of others. Monster does not warrant neutrality, completeness, or balanced coverage across all trades, materials, jurisdictions, or perspectives.
Citations Within AI Outputs
AI Outputs may include citations attributing statements, methods, or product references to identifiable third parties, including contractors, designers, manufacturers, publications, and professional bodies. Citation behavior is governed by Section 5. Citations are sourced exclusively from publicly available sources and are not derived from Google API Data.
5. QUOTATIONS, CITATIONS, AND MARKETING
Public Sources and Trade Citations
The Offerings include features that surface attributable quotations and references from publicly available sources, including business reviews, trade publications, manufacturer directories, certification listings, podcast transcripts, professional association rosters, court records, and other lawfully accessible content. Citations are sourced exclusively from publicly available material. Google API Data is never used to generate, source, target, or inform citations. When the Offerings cite a third party, the citation is intended to accurately attribute the statement, method, or selection to the public source from which it was obtained.
You acknowledge that the operation of a construction knowledge engine necessarily involves the citation of identifiable trade professionals, businesses, and publications. Monster relies on principles of fair use, accurate attribution, and the public nature of cited sources in operating these features.
Notice and Correction
If you are quoted, named, or referenced in the Offerings and believe the citation is inaccurate, misattributed, taken out of context in a materially misleading way, or sourced in violation of applicable law, you may submit a correction or removal request to hello@planmonster.com. Monster will review legitimate requests in good faith and will respond within thirty days.
Monster will correct factual errors and address misattributions. Submission of a request does not create an obligation to remove accurate quotations of statements made in publicly available sources.
User Submissions to the Public Knowledge Engine
If you submit a question, answer, review, comment, or other content intended to be displayed to other users of the Offerings, you grant Monster the rights set out in Section 3 plus an additional right to display your name, business name, trade, location, and any verifiable credentials alongside your contribution, both within the Offerings and in marketing materials referencing the Offerings. Content accessed through Google APIs is not "submitted" by you within the meaning of this section and will never be displayed to other users, used in marketing materials, or surfaced outside your own account.
Marketing and Promotional Use
You agree that Monster may use your name, business name, logo, trade designation, location, and any non confidential statements you have made in public reviews, public testimonials, public interviews, or directly to Monster, in marketing, sales, investor, partner, and product communications. Permitted uses include display on the Offerings themselves, in case studies, in cited search results made available to other users, in email and outbound communications, on social media accounts operated by Monster, and in pitch and partnership materials.
Monster does not use User Content, Inputs, or Google API Data in marketing materials. Statements you have made inside Gmail, Drive, or any other Google service are not considered "publicly available" or "non confidential" for purposes of this section, regardless of any sharing settings on the underlying message or file.
You may opt out of named marketing use other than accurate quotation of statements you have made in publicly available sources by sending written notice to hello@planmonster.com. Opting out does not require Monster to remove accurate quotations of your publicly available statements, which Monster relies on under principles of fair use, accurate attribution, and the public nature of the source.
Customer Testimonials and Direct Statements
Statements you provide to Monster directly, including through customer interviews, surveys, support communications, sales calls, beta program participation, and feedback channels, may be used by Monster in marketing materials with attribution to your business name and trade unless you specify otherwise in writing at the time of providing the statement. If you wish to provide a statement on background or off the record, you must say so at the time you make the statement.
Right of Publicity
For United States users, you grant Monster a license to use your name, business name, and business identifiers consistent with the rights granted in this Section. This license does not extend to use of your photographic likeness, voice recording, or video without separate written consent.
Outbound Notification of Citations
Monster operates a feature that notifies trade professionals when their public statements have been cited in AI Outputs returned to other users. This feature is sourced exclusively from publicly available material and does not access or rely on Google API Data. Recipients of citation notifications are identified through public web sources, not through any Plan Monster user's connected Gmail or other Google account. Receipt of such a notification does not constitute creation of a Monster account, does not obligate the recipient to engage with the Offerings, and does not transfer any rights between Monster and the recipient. Recipients may opt out of further notifications by following the unsubscribe instructions in the notification.
Third Party Quotations You Submit
You shall not submit content to the Offerings that quotes, paraphrases, or attributes statements to a third party in a way that you do not have the right to share. You are responsible for ensuring that any third party content you submit complies with applicable copyright, defamation, trade secret, and right of publicity laws. You will indemnify Monster for any claim arising from third party content you submit, in addition to and not in limitation of Section 9.
6. GOOGLE API DATA
This Section governs all data accessed by the Offerings through Google APIs, including without limitation Gmail message content and metadata, Google Drive file content and metadata, Google Sheets content and metadata, and Google Calendar event content and metadata, collectively Google API Data. The provisions of this Section override any other provision of these Terms or the Privacy Policy that would otherwise apply to Google API Data.
Scopes Used
If you connect your Google account to Plan Monster, the Offerings request the following Google OAuth scopes:
- gmail.readonly for read-only access to email messages and metadata
- drive for read access to documents and write access to user-created documents you authorize Plan Monster to correct or enrich
- spreadsheets for read and write access to spreadsheets, including the dynamic per-project accounting documents Plan Monster creates and maintains
- calendar and calendar.events for read and write access to calendar events, including site visit and inspection invites
License to Google API Data
You grant Monster a limited, non exclusive, non transferable, royalty free license to access, copy, store, process, analyze, and (where Plan Monster's user-facing features require and you have approved a specific change) write to Google API Data solely as necessary to provide the user-facing features of the Offerings to you. No rights granted to Monster elsewhere in these Terms apply to Google API Data. This license is revocable at any time by your disconnection of the Google account or revocation of access through your Google Account permissions page.
Per-Write User Approval
Monster does not write to user-created Google API Data without your explicit, contemporaneous approval of the specific change. Before any write to user-created content, the Offerings surface a confirmation dialog showing the proposed change in diff form. The write occurs only after you approve that specific change. You may cancel any pending change before commit and revert any committed change through the Plan Monster audit log.
Limited Use
Monster's use and transfer of Google API Data complies with the Google API Services User Data Policy, including the Limited Use requirements at https://developers.google.com/terms/api-services-user-data-policy.
Monster will:
- Use Google API Data only to provide and improve user-facing features of the Offerings for the user who granted access to that data
- Not use Google API Data to train, fine-tune, evaluate, benchmark, or develop any artificial intelligence model, machine learning model, knowledge engine, or other product or feature beyond the user-facing features delivered to the user who granted access
- Not transfer Google API Data to any third party except (a) to service providers operating Monster infrastructure under data processing agreements that prohibit use for any purpose other than providing services to Monster, (b) as necessary to comply with applicable law, or (c) as part of a merger, acquisition, or asset sale with notice to users
- Not use Google API Data to serve advertisements
- Not permit human access to Google API Data except where (a) the user has provided affirmative consent for specific messages or files, (b) it is necessary for security purposes such as investigating abuse, (c) it is required by applicable law, or (d) the data has been aggregated and anonymized such that it can no longer be associated with an individual user
- Not use Google API Data for marketing, sales outreach, citation notifications, lead enrichment, public display, or any communication directed to any party other than the user who granted access
- Not sell, license, or share Google API Data with any third party for any purpose
Subprocessors for Google API Data
Monster engages third party AI infrastructure providers to process Google API Data. These providers are bound by written agreements that (a) prohibit use of Google API Data for any purpose other than providing services to Monster, (b) place Google API Data on the provider's zero retention API tier, (c) prohibit use of Google API Data to train, fine-tune, or evaluate the provider's own models, and (d) prohibit sharing of Google API Data with any other party. The current list of subprocessors processing Google API Data is published at https://planmonster.com/subprocessors.
User Controls
You have the following controls over Google API Data inside the Plan Monster application:
- Audit log of every Plan Monster read and write involving Google API Data, including (for writes) the diff and the user-approval action
- Per-feature toggles to enable or disable specific Plan Monster features that access Google API Data
- Exclusion lists for specific folders, labels, file types, and calendars
- Revert action for any Plan Monster write, restoring the prior state
Disconnection and Deletion
You may disconnect your Google account at any time through your Plan Monster account settings or by contacting hello@planmonster.com. You may also revoke Plan Monster's access through your Google Account permissions page at https://myaccount.google.com/permissions.
Upon disconnection, revocation, or termination of your Plan Monster account, Monster will delete all Google API Data within thirty days. This includes raw content, metadata, and any stored derived insights that contain identifiable Google API Data. Aggregated and anonymized usage statistics that cannot be associated with you may be retained.
Monster's deletion obligation under this Section overrides any contrary retention period stated elsewhere in these Terms or the Privacy Policy. Backup retention does not extend the thirty-day deletion window beyond ninety days under any circumstance.
7. ACCURACY AND FIELD VERIFICATION
The Offerings are provided solely as estimation, analytical, and reference tools. Monster does not guarantee accuracy, completeness, or reliability of any output, including AI Outputs, measurements, citations, code references, product specifications, document corrections, or calendar enrichments.
You acknowledge that digital construction plans may contain scaling errors, distortion, omissions, or resolution artifacts. All measurements, quantities, overlays, and AI generated estimates are approximations.
The Offerings do not provide architectural, engineering, surveying, legal, or other professional advice. You bear sole responsibility for independently verifying all outputs against physical site conditions, certified documents, current published codes, and the requirements of the authority having jurisdiction. You are also responsible for reviewing each proposed document correction or calendar enrichment before approving it for commit. Monster is not responsible for bidding errors, procurement decisions, construction defects, code violations, or project losses arising from use of the Offerings or from your approval of any AI generated change.
8. DISCLAIMER AND LIMITATION OF LIABILITY
Disclaimer
THE OFFERINGS ARE PROVIDED AS IS AND AS AVAILABLE. MONSTER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT.
Limitation of Responsibility
MONSTER DISCLAIMS ALL LIABILITY ARISING FROM ERRORS, OMISSIONS, MEASUREMENT INACCURACIES, AI HALLUCINATIONS, CITATION ERRORS, INCORRECT DOCUMENT CORRECTIONS OR CALENDAR ENRICHMENTS APPROVED BY YOU, DATA LOSS, SERVICE INTERRUPTIONS, OR YOUR RELIANCE ON THE OFFERINGS FOR COMMERCIAL OR CONSTRUCTION PURPOSES.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MONSTER SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, COST OVERRUNS, MATERIAL WASTE, OR REPUTATIONAL HARM. MONSTER'S TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU TO MONSTER IN THE TWELVE MONTHS PRECEDING THE CLAIM. WHERE YOU HAVE PAID NO FEES, MONSTER'S TOTAL LIABILITY SHALL NOT EXCEED ONE HUNDRED DOLLARS.
9. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Monster and its affiliates, officers, directors, employees, and service providers from all claims, damages, losses, and expenses, including reasonable attorneys' fees, arising from your use of the Offerings, reliance on outputs, violation of these Terms, infringement of third party rights, content you submit to the Offerings, or any change to your Google API Data that you approved through the Plan Monster confirmation flow, except to the extent caused by Monster's gross negligence or willful misconduct.
10. DISPUTE RESOLUTION AND GOVERNING LAW
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of laws principles.
Arbitration
Any dispute arising out of or relating to these Terms that cannot be resolved informally within thirty days shall be resolved by binding arbitration administered by JAMS under its Commercial Arbitration Rules. Arbitration shall take place in the county of Monster's principal place of business. Monster will pay arbitration filing fees exceeding the cost of initiating an action in state court.
YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION.
You may opt out of arbitration by providing written notice to hello@planmonster.com within thirty days of first accepting these Terms.
11. TERMINATION AND GENERAL TERMS
Termination
Monster may terminate or suspend access at any time, with or without cause. Upon termination, all licenses granted to Monster in Sections 3, 4, and 5 survive. Licenses granted to Monster in Section 6 (Google API Data) terminate upon disconnection or revocation, and Monster's deletion obligations under Section 6 apply on termination. Sections 3 through 11 survive termination.
Modifications to these Terms
Monster may modify these Terms at any time. Material changes will be communicated by email to registered users or by prominent notice within the Offerings, with a revised Effective Date at the top of these Terms. Continued use of the Offerings after the revised Effective Date constitutes acceptance of the modified Terms. If you do not accept the modifications, your sole remedy is to stop using the Offerings and close your account.
Assignment
You may not assign these Terms without Monster's consent. Monster may assign freely.
Export Compliance
The Offerings may be subject to export control laws. You agree to comply with all applicable sanctions and export regulations.
DMCA
Monster complies with the Digital Millennium Copyright Act and will respond to valid takedown notices. Notices should be directed to hello@planmonster.com.
Force Majeure
Force majeure events relieve Monster of performance obligations.
Entire Agreement
These Terms, together with the Privacy Policy (available for review at https://planmonster.com/privacy) constitute the entire agreement between the parties regarding the Offerings and supersede all prior agreements, understandings, and communications, written or oral, on the subject matter.
Severability
If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.